Tel: 02 9284 9600
Complaints: 1300 656 419
Web: www.hreoc.gov.au
Financial Ombudsman Service (FOS)
PO Box 561
Collins Street West Melbourne 8007
Tel: 1300 780 808 (local call fees apply) or 9613 7366
Email: info@ fos.org.au Web:http://fos.org.au/centric/home_page.jsp