Free Advice Service
All the superannuation and insurance material contained in this section was previously prepared by Maurice Blackburn, Lawyers but has been updated since. Kim Shaw offers a free telephone advice service to any person with a chronic illness needing help to understand their superannuation and insurance rights and entitlements.
You can contact Kim on freecall 1800 810 812 or (03) 9605 2792 or by email kshaw@mauriceblackburn.com.au
You can also contact the following organisations for information:
Your superannuation fund.
Check your annual statement for contact details.
Association of Superannuation Funds of Australia Ltd
ASFA Secretariat Office
Level 19, Piccadilly Tower
133 Castlereagh Street Sydney NSW 2000
Ph. (02) 9264 9300 1800 812 798 Web: www.asfa.asn.au
Australian Prudential Regulation Authority (APRA)
Level 21, Casselden Place,
2 Lonsdale Street Melbourne 3000
Ph. 1300 13 10 60, (03) 9246 7500 Fax. (03) 9663 5085 Web: www.apra.gov.au
Financial Industry Complaints Service (FICS)
Level 13,
31 Queen St, Melbourne 3007
Ph. 1300 78 08 08 Fax. (03) 9621 2291 Email fics@fics.asn.au Web: www.fics.asn.au
Human Rights & Equal Opportunity Commissioner (HREOC)
Complaints infoline: 1300 656 419
General line: (02) 9284 9600
Email: paffairs@humanrights.gov.au Web: www.hreoc.gov.au
Insurance Ombudsman Service (IOS)
PO Box 561
Collins St West Melbourne 8007
Ph. 1300 78 08 08 or (03) 9613 6300 Fax. (03) 9621 2060
Web: www.insuranceombudsman.com.au
Superannuation Choice
An Australian Government website providing information and guidance about ‘choice of fund’ issues.
Superannuation Complaints Tribunal
Level 15, 31 Queen Street
Melbourne Vic 3001
Ph. 1300 884 114 Fax. (03) 8635 5588
Web: www.sct.gov.au
Next Section: Glossary of Terms