The person(s) ‘joined to the customer (person receiving social security benefit) on file’ is legally obliged to notify Centrelink of the customer’s death. This person is normally the customer’s spouse, dependent family member or carer. In the case of a customer receiving a carer’s allowance, it is person being cared for.
Notification is required within 14 days of the death or change in circumstances. There is no legal obligation for the executor to notify Centrelink of the person’s death.
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