Free Advice Service
All the superannuation and insurance material contained in this section was prepared by John Berrill from Maurice Blackburn, Lawyers. John offers a free telephone advice service to any person with a chronic illness needing help to understand their superannuation and insurance rights and entitlements.
You can contact John on freecall 1800 810 812 or (03)9605 2742 or by email jberrill@mauriceblackburn.com.au
You can also contact the following organisations for information:
Your superannuation fund.
Check your annual statement for contact details.
Association of Superannuation Funds of Australia Ltd
ASFA Secretariat Office
Level 19, Piccadilly Tower
133 Castlereagh Street
Sydney NSW 2000
Ph. (02) 9264 9300
1800 812 798
Web: www.asfa.asn.au
Australian Prudential Regulation Authority (APRA)
Level 21, Casselden Place,
2 Lonsdale Street
Melbourne 3000
Ph. 1300 13 10 60, (03) 9246 7500
Fax. (03) 9663 5085
Web:
www.apra.gov.au
Financial Industry Complaints Service (FICS)
Level 13, 31 Queen St,
Melbourne 3007
Ph. 1300 78 08 08
Fax. (03) 9621 2291
Email fics@fics.asn.au
Web: www.fics.asn.au
Human Rights & Equal Opportunity Commissioner (HREOC)
Ph. Complaints infoline: 1300 656 419
Ph. General line: (02) 9284 9600
Email: paffairs@humanrights.gov.au
Web:
www.hreoc.gov.au
Insurance Ombudsman Service (IOS)
PO Box 561
Collins St West
Melbourne 8007
Ph. 1300 78 08 08 or (03) 9613 6300
Fax. (03) 9621 2060
Web: www.insuranceombudsman.com.au
Superannuation Choice
An Australian Government website providing information and guidance about ‘choice of fund’ issues.
Superannuation Complaints Tribunal
Level 15, 31 Queen Street
Melbourne Vic 3001
Ph. 1300 884 114
Fax. (03) 8635 5588
Web: www.sct.gov.au
Next Section: Glossary of Terms
